Hosted PBX Features

Every phone can be customized to support your business needs. The mobile app – Accession Communicator – is a great way to integrate a phone, tablet, or laptop into your communications landscape. Accession enables you to integrate voice, instant messaging, video, and email into a single, cross platform user experience. Key benefits include:

• Web portal enables users to manage calls, faxes, and voicemails; administrators have powerful features to configure business-level features.
• Desktop and mobile client/app enable instant messaging and “presence” capabilities (if they are available or not) with your work group or entire company.
• Call Manager allows users to easily personalize the service to meet their needs – features like find-me/follow-me and simultaneous ring (with your mobile device)
• Auto Attendant is highly flexible and works in tandem with music-on-hold to play music or messages.
• Call logs provide a detailed record of your business’s usage; also deploy account codes or tract at a greater depth.

User Features

	Basic	Standard	Premium
Caller ID with Name
Speed Dial, Short Codes, Intercom Codes
Automatic Call Back, Automatic Recall
Multiple Call Appearances, Call Waiting, Call Transfer
Call Hold, Park, Pickup
Paging/Intercom Features
Shared Line Appearance
End User Web Portal
Voicemail
Do Not Disturb
Contact Management
Click to Dial
Desktop Client
Mobile Apps – iOS and Android
Voicemail Transcription
Call Jump

Business Level Features Include:

• Admin Portal
• Call Pickup Groups
• Music On Hold
• Call Logs
• Account Codes
• Auto Attendant
• Multi-Line Hunt Groups

A la Carte Extras:

• Premium Attendant
• Audio Conferencing
• Receptionist Soft Console