Currently, both JEA Customer Center locations, 351 Martin Luther King Jr. Dr. and 2030 Pleasant Plains Ext., are open for walk-in service. Until further notice, hours will be Monday - Friday, 8am-6pm Lobby (with a limit of 5 customers in the lobby at one time) and 7:30am-6pm Drive Thru.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
When it comes to Internet for your business, you can count on us. Our fiber optic broadband network keeps things running smooth with the fastest download and upload speeds right here at home. Whether it’s for browsing online, connecting applications, interactive training, or real-time video-based experiences like teleconferences, fiber offers you the clearest and fastest connectivity. That means more reliability and better service.