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Customer Safety

Safety is important not only for the work we do, but also for our customers. From scams to preparedness, it’s important to stay diligent in protecting yourself and your family. Use the icons below for information to help keep you safe.

Icon Image | Call Before You Dig Call Before You Dig Icon Image | Unwanted Calls Unwanted Calls Icon Image | Scams Scams Icon Image | Spam Spam Icon Image | Employee Identification Employee Identification Icon Image | Safety Around Crews & Worksites Safety Around Crews & Worksites

Broadband Safety

From outside your home or business, to anywhere you go safety is important - even when it comes to your broadband services. While fiber optic cable is smaller than electric lines, it is on the same structures as electric lines. When you see a downed line of any type stay away from it and contact Jackson Energy Authority: 731-422-7500 or 888-577-6427 toll free outside Madison County.

Icon Image | Downed Lines Downed Lines Icon Image | Exposed Equipment or Conduit Exposed Equipment or Conduit Icon Image | Damaged Cables Damaged Cables Icon Image | Battery Backup Battery Backup Icon Image | PBX Fraud Prevention PBX Fraud Prevention
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