Award-winning services on a nationally recognized network
12 Years of Jackson Sun Readers’ Choice Awards including 2019 Best Cable TV, Best Internet, and Best Home Phone.
CFX CableFax Top OPS Awards – 2017 Independent Project Launch of the Year
US Ignite 2016 Designated Smart Gigabit Community
2013 Fiber to the Home Council Chairman’s Award
2007 Utilities Telecom Council Apex Award – Excellence and Innovation in Communications for the Public Good
Broadband Properties 2005 Best Public Utility Fiber Network
Jackson Energy Authority has served utilities in Jackson, TN for over 60 years. We’ve grown through the years adding services to meet the needs of our community.
In addition to utilities, we offer flexible, cost-efficient EPlus Broadband services. Whether you need one service or more, we can work with you to build the package that best suits your needs.
We’re a proud part of our community and believe staying connected creates a better place to live and work, for now and the future.
Contact Us: Our friendly customer service representatives will be happy to assist you.
We have two conveniently located Customer Centers in Jackson, TN.
351 Dr. Martin Luther King Jr. Dr., Jackson TN 38301
2030 Pleasant Plains Extended, Jackson TN 38305
One Thing You Can Count On
Every day it’s our mission to provide exceptional broadband services that create value for our customers and community. That’s why we’re committed to exceeding your expectations with the most knowledgeable, highly-skilled and customer-focused workforce available.
You can count on local, quality customer service from people who care.
We offer experienced and dedicated support. Plus, we are available 24/7 for emergencies.