Jackson Energy Authority follows public health agencies and governmental authorities’ recommendations, therefore all locations of JEA will require the use of face coverings or masks to enter the facilities until further notice.
Welcome to the EPlus Broadband Learning Center! Search or browse topics to learn more about
our cable tv, internet and telephone services. Search results include a customer category and
service icon(s) in a color-coded bar to help indicate the section where the topic can be found
within the website. Explore these sections of our website for even more helpful information.
Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.
Showing all results.
Enjoy channels 901-950 with your EPlus Broadband Cable TV subscription. Requires a digital converter.
Are you a fan of texting? Prefer to communicate with us via text messages? Enroll in JEA Text Alerts to get helpful information at your fingertips.
Pay your JEA bill at PAY Site® Kiosks inside FoodGiant grocery stores in Jackson. Check them out.
Learn about safe and secured devices, worry-free browsing and no advertisements with Home Area Network.
Explore parental controls and guest access through Access™ with unparalleled capabilities.
Achieve fast, reliable, consistent Wi-Fi Internet throughout your home with Home Area Network and Adapt™
Learn about Home Area Network and the equipment needed to get started for WiFi connectivity in your home.
The HBO you know and love - now with the HBO Max app. Stream everything on HBO + even more amazing shows and movies. Free with your current HBO subscription.
Learn how to use EPlus Jackson Connect and view a map of public Wi-Fi locations in downtown Jackson, TN.