NEW ONLINE ACCOUNT MANAGEMENT SITE COMING JUNE 7, 2023!
To create a better user experience, JEA will be replacing the current JEA MyBill Online Account Management portal as well as the JEA app with new, improved versions. Get a sneak peek before the 6/7 launch and find out what you need to do ahead of launch.
Welcome to the EPlus Broadband Learning Center! Search or browse topics to learn more about
our cable tv, internet and telephone services. Search results include a customer category and
service icon(s) in a color-coded bar to help indicate the section where the topic can be found
within the website. Explore these sections of our website for even more helpful information.
Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.
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Gigabit Internet for only $64.99/mo for 6 months, FREE Home Area Network for 3 months, and more!*
Paying your utility bill and managing your account via our online portal is a convenient, time-saving method.
Learn more about this FCC program that helps low-income households pay for Internet services.
Starting October 24, 2021: Dial 731 and the telephone number for all local calls. Learn more about 10-digit dialing…
Want to know what utility services are available in Jackson and Madison County but don’t have an address? Check out the Service Availability Maps by Area.
Includes tips for checking telephone lines, setting up and accessing voicemail, and using features and service codes.
Includes tips for checking cables, devices, routers, pods, SuperPods, Wi-Fi and Internet connections, EPlus.net email, and EPlus Jackson Connect free public Wi-Fi.
Includes tips for checking cables, power cords, settings, channels, cable box, TiVo, remote codes + guide, and registering for TV Everywhere access and the VUIT app.
Learn more about helpful tips for your broadband services: Cable TV, Internet and Telephone.
