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Learning Center

Welcome to the EPlus Broadband Learning Center! Search or browse topics to learn more about our cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​



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Residential | Business | Contractor | Support
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JEA Text Alerts

Are you a fan of texting? Prefer to communicate with us via text messages? Enroll in JEA Text Alerts to get helpful information at your fingertips.

Residential | Business | Contractor | Support
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New Self Service Kiosks!

Pay your JEA bill at PAY Site® Kiosks inside FoodGiant grocery stores in Jackson. Check them out.

Residential
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Safe & Secure WiFi

Learn about safe and secured devices, worry-free browsing and no advertisements with Home Area Network.

Residential
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Settings & Controls

Explore parental controls and guest access through HomePass® with unparalleled capabilities.

Residential
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Whole Home Coverage

Achieve fast, reliable, consistent Internet throughout your home with Home Area Network and Plume Adaptive WiFi™

Residential
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About Home Area Network

Learn about Home Area Network and the equipment needed to get started for WiFi connectivity in your home.

Residential
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HBO Max

The HBO you know and love - now with the HBO Max app. Stream everything on HBO + even more amazing shows and movies. Free with your current HBO subscription.

Residential
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EPlus Jackson Connect - Public Wi-Fi

Learn how to use EPlus Jackson Connect and view a map of public Wi-Fi locations in downtown Jackson, TN.

Residential | Business | Contractor
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Local Restaurants Carryout/Drive Thru

Check out these restaurants that are still open and available for orders by carryout or drive thru.