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Customer Safety

Safety is important when it comes to information about you. Explore this section to learn tips on how to protect your home, business, finances and personal data from scammers.

Icon Image | Call Before You Dig Call Before You Dig Icon Image | Scams Scams Icon Image | Spam Spam Icon Image | Employee Identification Employee Identification Icon Image | Safety Around Crews & Worksites Safety Around Crews & Worksites

Broadband Safety

From outside your home or business, to anywhere you go safety is important - even when it comes to your broadband services. While fiber optic cable is smaller than electric lines, it is on the same structures as electric lines. When you see a downed line of any type stay away from it and contact Jackson Energy Authority: 731-422-7500 or 888-577-6427 toll free outside Madison County.

Icon Image | Downed Lines Downed Lines Icon Image | Exposed Equipment or Conduit Exposed Equipment or Conduit Icon Image | Damaged Cables Damaged Cables Icon Image | Battery Backup Battery Backup Icon Image | PBX Fraud Prevention PBX Fraud Prevention