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How To Order

How To Order Broadband For Your Home Thank you for your interest in award-winning EPlus Broadband services. If you are not a utility customer yet, please complete the New Service Request Form to get started. If you are an existing Jackson Energy Authority customer, please use the Order Service icon…

Services Available by Area

Want to know what utility services are available in Jackson and Madison County but don’t have an address? Check out the Service Availability Maps by Area.

Telephone Helpful Tips

Includes tips for checking telephone lines, setting up and accessing voicemail, and using features and service codes.

Internet Helpful Tips

Includes tips for checking cables, devices, routers, pods, SuperPods, Wi-Fi and Internet connections, email, and EPlus Jackson Connect free public Wi-Fi.