Currently, both JEA Customer Center locations, 351 Martin Luther King Jr. Dr. and 2030 Pleasant Plains Ext., are open for walk-in service. Until further notice, hours will be Monday - Friday, 8am-6pm Lobby (with a limit of 5 customers in the lobby at one time) and 7:30am-6pm Drive Thru.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
EPlus Broadband and TiVo® can bring the power of smart technology to your home. With a simple command, you can do many of the things you usually do with your remote – just ask Alexa instead.
Our fiber optic network brings endless possibilities to Jackson. Whether it’s for virtual reality, telehealth, Internet-of-things apps, games or interactive classes with real-time, video-based experiences, fiber offers the clearest reception and fastest speeds to keep you connected.
On all the screens in your home and on the go. Whether it’s HD and 4K clarity, DVR capability or easy access to video streaming apps with the power of TiVo®, EPlus Broadband brings home TV services everyone in the family will love.
EPlus Broadband telephone brings powerful features that allow you to manage your business from anywhere. Whether you are right here in Jackson, TN or around the world, you can call on us for telephone with all the bells and whistles to keep you connected.
Jackson Energy Authority is taking all precautions as directed by local, state and government health agencies.
View EPlus Broadband packages and pricing. Save when you bundle award-winning Cable TV, Internet and Telephone services for your home.
EPlus Broadband Internet includes no data caps and no worrying about extra fees or usage limits. Enjoy being online with fiber-fast speeds as much as you like.
The HBO you know and love - now with the HBO Max app. Stream everything on HBO + even more amazing shows and movies. Free with your current HBO subscription.
Whether you are video chatting, uploading family videos, or playing your favorite online games - you may be using more broadband than you think. Ask us about Gig Internet speed!
Download the VU-IT! app to stream, transfer shows, schedule recordings, control live TV and search for shows and more-powered by TiVo®.
Learn more about your go-to for TV on the go! It's FREE with your EPlus Broadband cable TV service.
Learn more about Jackson Energy Authority's fiber optic network called EPlus Broadband.
Check out these restaurants still available for orders with carryout/drive thru.