Customer Centers are open normal business hours. The lobbies will continue to have a 5-customer-at-a-time limit and per the Jackson Madison County Public Health Mandate, face coverings will be required to enter. Self-service kiosks are available 24/7 at both locations.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
Gives you the speed you need and allows you to be online as much as you want. Plus, it’s available right here in Jackson, TN with EPlus Broadband. Enjoy No Data Caps. No Slowdowns. No Worries. Simply fiber-fast Internet that’s perfect for everything you do online.
With Home Area Network added to EPlus Broadband Internet service get fast, reliable, consistent Internet throughout your home for your Wi-Fi ready devices. Setup parental controls, guest access and enjoy worry-free browsing.
With EPlus Broadband cable TV services you can get all your favorite channels. Plus, enjoy watching on all your screens with TiVo® and the VU-IT! app multi-screen experience, DVR options, and watch TV everywhere access.
When it comes to streaming videos and music, uploading large files, and video-chatting with family and friends, EPlus Broadband Internet allows you to be online as much as you want. You never need to worry about data limits or your speed slowing down.
EPlus Broadband telephone brings powerful features that allow you to manage your business from anywhere. Whether you are right here in Jackson, TN or around the world, you can call on us for telephone with all the bells and whistles to keep you connected.
Jackson Energy Authority is taking all precautions as directed by local, state and government health agencies.
View EPlus Broadband packages and pricing. Save when you bundle award-winning Cable TV, Internet and Telephone services for your home.
EPlus Broadband Internet includes no data caps and no worrying about extra fees or usage limits. Enjoy being online with fiber-fast speeds as much as you like.
Learn about Home Area Network and the equipment needed to get started with fast, reliable, consistent Internet throughout your home.
Download the VU-IT! app to stream, transfer shows, schedule recordings, control live TV and search for shows and more-powered by TiVo®.
Are you a fan of texting? Prefer to communicate with us via text messages? Enroll in JEA Text Alerts to get helpful information at your fingertips.
Learn more about Jackson Energy Authority's fiber optic network called EPlus Broadband.
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Check out these restaurants still available for orders with carryout/drive thru.