Telephone Helpful Tips
No dial tone.
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Check to see if the telephone line is plugged in correctly in the telephone.
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If you are experiencing no dial tone, please call Jackson Energy Authority at 731-422-7500.
Static in phone lines.
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Check to see if the telephone line is plugged in correctly in the telephone.
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If you are experiencing static in your phone line, please call Jackson Energy Authority at 731-422-7500.
Help setting up voicemail.
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Using your telephone, dial the Voicemail access number, *98.
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Or, if you are away from your home telephone, dial 731-300-0123, enter your home phone number followed by #, then enter your pin.
