Currently, both JEA Customer Center locations, 351 Martin Luther King Jr. Dr. and 2030 Pleasant Plains Ext., are open for walk-in service. Until further notice, hours will be Monday - Friday, 8am-6pm Lobby (with a limit of 5 customers in the lobby at one time) and 7:30am-6pm Drive Thru.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
New! 4K Ultra HD channels are available on the EPlus Broadband Cable TV lineup. 4K is a cutting-edge screen resolution technology with amazing picture clarity. The 4K channels feature video footage from NASA, nature scenes, world travel, sports and more at a much higher resolution.
With the click of the remote, you can access 4K instantly with TiVo®. You will need the DCX900 TiVo box, a 4K TV, and any compatible equipment like cables, sound bars, and other devices (if applicable).
Available with Expanded Tier subscription.
With YouTube and a Netflix subscription*, you can access even more content. Also, content is available with 4K/UHD Blu-ray players and discs, and select gaming consoles. Learn more at your favorite electronics retailer.
*Availability of third-party content from streaming sources is subject to change. Subscription required.
© 2019 TiVo Inc. All rights reserved. TiVo and the TiVo logo are registered trademarks.