Important News: The EBB Program is no longer accepting applications. Beginning December 31, 2021 consumers can apply for the Affordable Connectivity Program at www.ACPBenefit.org
The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that replaces the Emergency Broadband Benefit Program (EBB Program) to help low-income households pay for Internet services and connected devices.
The benefit provides up to $30/month discount for internet service that could result in minimal to no charge for your EPlus Broadband high-speed internet service depending on the package you select. To get started, follow the steps listed below in the “How to Receive Your Benefit” section.
All EPlus Broadband Internet packages are eligible for the $30 ACP discount including the NEW 100 Mbps x 100 Mbps Internet and Wi-Fi Router with no taxes and fees exclusively for ACP eligible customers. Check out our most popular fiber optic Internet speeds below:
|INTERNET SERVICE:||STANDARD PRICE:||PRICING WITH $30/mo ACP DISCOUNT:|
|100x100 Mbps||$30/mo||$0/mo (no taxes/fees) *NEW! Exclusively for ACP eligible customers includes Wi-Fi Router.|
|1000x1000 Mbps (Gigabit)||$79.99/mo||$49.99/mo|
View the Packages & Pricing page for bundled services including Cable TV, Internet, and Telephone.
See if your household fits into any eligible categories. Go to www.ACPBenefit.org.
Choose how you want to apply and submit all necessary documents. Apply at www.ACPBenefit.org.
Once your form has been received, one of our customer service representatives will call you to continue the process.
Note: Households are required to recertify annually for ACP.
Consumer Complaint Process: To file a complaint with the FCC regarding an ACP-supported service or any difficulty enrolling with a provider, use the FCC's contact center information: Phone Number: 1-888-225-5322, Video Phone Number: 1-844-432-2275, Website address: https://consumercomplaints.fcc.gov/hc/en-us