Currently, both JEA Customer Center locations, 351 Martin Luther King Jr. Dr. and 2030 Pleasant Plains Ext., are open for walk-in service. Until further notice, hours will be Monday - Friday, 8am-6pm Lobby (with a limit of 5 customers in the lobby at one time) and 7:30am-6pm Drive Thru.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
Every phone can be customized to support your business needs. The mobile app – Accession Communicator – is a great way to integrate a phone, tablet, or laptop into your communications landscape. Accession enables you to integrate voice, instant messaging, video, and email into a single, cross platform user experience. Key benefits include:
|Caller ID with Name|
|Speed Dial, Short Codes, Intercom Codes|
|Automatic Call Back, Automatic Recall|
|Multiple Call Appearances, Call Waiting, Call Transfer|
|Call Hold, Park, Pickup|
|Shared Line Appearance|
|End User Web Portal|
|Do Not Disturb|
|Click to Dial|
|Mobile Apps – iOS and Android|