To create a better user experience, JEA will be replacing the current JEA MyBill Online Account Management portal as well as the JEA app with new, improved versions. Get a sneak peek before the 6/7 launch and find out what you need to do ahead of launch.
Jackson Energy Authority’s fiber-to-the-home system (FTTH) called EPlus Broadband, is a glass fiber network delivering video, Internet and telephone services. It offers the clearest reception, fastest speeds and greatest reliability.
We refer to our system as a FTTH network. This means that our fiber starts with our equipment and travels directly to your home or business. This replaces the need for copper wires/cable previously used for telecommunications. Fiber allows much higher bandwidth transmission. It is often referred to as “future proof” because upgrading the endpoint equipment without changing the fiber, can increase bandwidth. As we upgrade to Gigabit architecture, we can offer faster speeds to you without changing the fiber that travels directly to your home or business.