Customer Centers are open normal business hours. The lobbies will continue to have a 5-customer-at-a-time limit and per the Jackson Madison County Public Health Mandate, face coverings will be required to enter. Self-service kiosks are available 24/7 at both locations.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
Serving fiber broadband in Jackson since 2004, we provide high-quality services to residents and businesses in addition to supporting the community. Every day it’s our mission to provide exceptional broadband services that create value for our customers and community. That’s why we are committed to exceeding your expectations with the most knowledgeable, highly-skilled and customer-focused workforce available. When you choose EPlus Broadband for your cable TV, Internet and Telephone services you can count on:
Boost your guests’ experience with Cable TV, Internet and Telephone services that help make patients, visitors and family members more comfortable. The field of healthcare has always been on the front lines of technology. EPlus Broadband can work with your next medical related build to keep it on the cutting edge of technology. You can count on our reliable high speed connection to deliver the services you need. Whether it’s for waiting rooms, patient rooms, specialty areas, or anywhere in your facility even with multiple locations, EPlus Broadband offers the technology solution to fit your needs.
Education is making strides to teach students not only through traditional methods but through technology as well. Enhance learning at every age with broadband connectivity anywhere on campus from EPlus Broadband. TV and the fastest internet speeds broaden the educational experiences inside and outside the classroom. Your students, educators and staff can enjoy the reliable high speed connections available with our 100% fiber optic network. Also, whether you need business telephone lines, Hosted PBX or PRI, we can make sure you stay connected. Our experienced and dedicated staff can customize services to fit the needs of your facility, even with multiple locations.
Deliver customer satisfaction with advanced telecommunications services to keep your guests entertained. We offer flexible and affordable entertainment and connectivity options for your facility, even with multiple locations. From guest rooms and dining areas to your lobby and operations areas, guests and staff will enjoy the convenience of fiber broadband speeds available with the EPlus Broadband network. We offer a channel lineup to fit your needs and we even setup Wi-Fi access points.
Count on fiber optic services for the network performance you need. Customer satisfaction is important to us. That’s why we invested in a telecommunications network with future proof technology to serve our customers well into the future. When it comes to secured, dedicated service you can count on EPlus Broadband for your business.
EPlus Broadband keeps Jackson running smoothly, by providing government offices and agencies with reliable broadband services like telephone and internet. The level of connectivity provided via our all-fiber optic network allows important operations to stay connected for reliability we can all count on.
Just like any business, charities and non-profits have the same technology needs. Whether it’s for one or multiple locations, EPlus Broadband offers the Cable TV, Internet and Telephone services to help your organization better serve our community.
Business moves at the speed of light, and so should your Internet. From emails, video conference calls, streaming webinars, we rely on connectivity. Plus, with our cloud-based phone system, you’ll get powerful features that allow you to manage your business from anywhere. EPlus Broadband brings the connectivity with all the bells and whistles.
Build it just right. Your business is unique and relies on services designed with all the bells and whistles to keep things running smooth. Our experienced and dedicated staff would be happy to discuss how we can serve your business. We have worked with all types and sizes of businesses to provide the broadband services they need.