If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
If you prefer to make a payment via the USPS, use the envelope enclosed with your bill to drop your payment in the mail. Send the bottom stub portion of your bill along with your payment to Jackson Energy Authority, P.O. Box 2082, Memphis, TN 38101-2082.