If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
Jackson Energy Authority’s JEA MyBill online portal is a versatile site that offers multiple payment options and tasks.
By creating a profile, you can manage your billing and payment needs with features like paperless billing, reminders, notifications and auto-pay.
Don’t have time to create a profile right now? Pay your bill with a quick and easy one-time payment without creating a profile.
With a profile, the many online features can be accessed by entering your user name and password. Enrolling in JEA MyBill Online account management not only allows you to receive, view and pay your bill online but also to receive text message updates for bill payment including text-to-pay, schedule recurring auto-draft payments, access billing and payment history, manage multiple accounts in one place and manage your paperless billing options.
Get answers to questions you may have regarding enrollment, security and more.
Payments can be made using your checking account, savings account, credit card (Discover, MasterCard or Visa) or debit card. Click here or the “Sign In” link at the top of the website to begin. You must have your 12-digit account number and the last 4 digits of your Social Security Number handy to enroll.
The Jackson Energy Authority mobile app offers access to your Jackson Energy Authority account from your smartphone. Simply log in with your user name and password for convenient bill payment and other features.
Get an overview of your service address, account number, current account balance and date due.
Find the nearest Jackson Energy Authority Customer Center payment location and hours of operation.
Receive electric outage notifications and report an electric outage in your area.
View your statement, view your billing history and make a payment.
Get access to our social media links to follow us as well as the Outage Center for all outages, safety tips and more.
Payments can be made using your checking account, savings account, credit card (Discover, MasterCard or Visa) or debit card. Download the free mobile phone app for your iPhone (from the App Store) or Android (from Google Play) device or click the appropriate link below. You will need your 12-digit account number and the last 4 digits of your Social Security Number handy to begin.