Customer Centers are open normal business hours. The lobbies will continue to have a 5-customer-at-a-time limit and per the Jackson Madison County Public Health Mandate, face coverings will be required to enter. Self-service kiosks are available 24/7 at both locations.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
Learn about PBX fraud, how to protect your business and prevent hacker activity.
You are likely aware of the importance of security when it comes to your financial and personal information. However, did you know it’s important to protect your telephone system, too? You may have heard of cases in the news media about how hackers try to gain access to corporate phone and/or voicemail systems. Hackers may try to place long distance and international calls through major telecom networks using local telephone systems like yours.
If unprotected, your business could be a victim of this type of fraud and would be responsible for all phone charges. As the owner of your telephone system, it is important that you take measures to ensure proper security.
We have prepared the PBX Fraud Prevention Guide to help you protect your telephone system and business from this fraud. We encourage you to read this brochure and take necessary steps to ensure the security of your telephone system.
We appreciate your attention to this matter. As your service provider, we want to ensure that you enjoy the benefits of the PBX telephone system and avoid becoming a victim of hacker activity. It is much easier to prevent attacks than to recover your system afterwards. If we can assist you further or if you have any questions, please contact us. (links to contact us page) Our local customer service and technicians are happy to assist you.
Learn more about Hosted PBX Telephone services.