Jackson Energy Authority follows public health agencies and governmental authorities’ recommendations, therefore all locations of JEA will require the use of face coverings or masks to enter the facilities until further notice.
Across the nation, criminals have been targeting utility customers with schemes that impersonate utility companies and their actions, either by phone or electronic communications. The utility scams are intended to get your money in an urgent manner often with threats of discontinuing services to follow. For security and safety reasons, we strongly urge customers to recognize the red flags, report any instances and avoid the evolving tactics of utility scammers.
If you receive any suspicious calls or emails, please report it to the Jackson Police Department at 731-425-8400.
It’s important to stay safe from scammers. For more information regarding scams, click the links below.