Customer Centers are open normal business hours. The lobbies will continue to have a 5-customer-at-a-time limit and per the Jackson Madison County Public Health Mandate, face coverings will be required to enter. Self-service kiosks are available 24/7 at both locations.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
Keep your guests entertained with this package designed specifically for break rooms and waiting rooms. The Standard Business TV Package is available to any business that does not hold a liquor license, charge entry fees to special event viewing, or receive one bill for multiple units (MDU).
Our lineup offers popular digital and HD channels including local and national news, business, sports, entertainment and family channels.