Are You Managing Your JEA Utility Account Using Your Smart Device or Computer?
It's easy with our new, improved online portal and mobile app. You can get convenient access to your JEA account anytime, anywhere. Click this message to visit the Payment Options section to view online and mobile app payment information.
Check to see if the telephone line is plugged in correctly in the telephone.
If you are experiencing no dial tone, please call Jackson Energy Authority at 731-422-7500.
Check to see if the telephone line is plugged in correctly in the telephone.
If you are experiencing static in your phone line, please call Jackson Energy Authority at 731-422-7500.
Using your telephone, dial the Voicemail access number, *98.
Or, if you are away from your home telephone, dial 731-300-0123, enter your home phone number followed by #, then enter your pin.
