Customer Centers are open normal business hours. The lobbies will continue to have a 5-customer-at-a-time limit and per the Jackson Madison County Public Health Mandate, face coverings will be required to enter. Self-service kiosks are available 24/7 at both locations.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
It’s your go-to for TV on the go! Watch TV Everywhere allows you to watch your favorite programs, well, anywhere! Get access to TV shows, movies, behind-the-scenes content and more. Simply sign up for Watch TV Everywhere to keep watching from a computer or mobile device – on the go anywhere you can receive an Internet signal. Plus, it’s FREE with your EPlus Broadband cable TV service. Go to www.watchtveverywhere.com to get started.
Watch TV Everywhere is an extension of your EPlus Broadband cable tv service. You’ll have access to networks that are part of your package. For example, if you receive ESPN as part of your cable package, you’ll have access to ESPN content through Watch TV Everywhere.
Each network determines what programs to make available. Generally, you can watch the most recent episodes of TV shows within days of their premiere, past episodes or seasons. Networks may include movies, behind-the-scenes content or special, web-only content. Many networks also include a live stream as part of their offerings.
Just about anywhere! Works anywhere you can receive an Internet signal - inside your home, at work, at the mall, hotel, airport or car.
Almost all programs are available on computers, Apple or Android smartphones or tablets. Several networks also have applications for popular streaming devices like Apple TV, Roku, Google Chromecast and Xbox.
Content is only accessible in the US and US territories.
As an EPlus Broadband cable TV subscriber, you must first register your cable TV account with Watch TV Everywhere.
Go to www.watchtveverywhere.com and log in. You will be presented with a list of networks that are available to you based on your EPlus Broadband cable TV subscription. Click on the network you want to watch. If the network you selected has an app available for your device, you will be directed to the app store to either open or download the app. Otherwise, you will be taken to the network’s website.
Open a network app – Hallmark Channel, for example – directly on your device. Log in and start watching.
Tip: For quick and easy access to all the networks available through Watch TV Everywhere, add the website to your device’s home screen.
Select “EPlus Broadband” as your TV provider from the dropdown menu.
Click on “Register”. You will need your JEA account number and subscriber/user information to complete registration and to setup your login/password.
A message will appear in your inbox for the email address you provided. Within the email from Watch TV Everywhere, click on the activation link to complete the registration process.
Now you are ready to enjoy Watch TV Everywhere!
Wired connections and in-home WiFi will provide the best quality for TV Everywhere video streaming.
If you are using a cellular network or limited Internet data plan keep in mind that Watch TV Everywhere uses a lot of data. You could have extra cost due to overages. Be sure to check with your cellular service provider.