Learning Center

Welcome to the EPlus Broadband Learning Center! Search or browse topics to learn more about our cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​

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Residential | Support

TV Helpful Tips

Includes tips for checking cables, power cords, settings, channels, cable box, TiVo, remote codes + guide, and registering for TV Everywhere access and the VUIT app.

Support

Having a Problem?

Learn more about helpful tips for your broadband services: Cable TV, Internet and Telephone.

Residential | Business | Contractor | Support

Stingray Music Channels

Enjoy channels 901-950 with your EPlus Broadband Cable TV subscription. Requires a digital converter. 

Residential | Business | Contractor | Support

JEA Text Alerts

Are you a fan of texting? Prefer to communicate with us via text messages? Enroll in JEA Text Alerts to get helpful information at your fingertips.

Residential | Business | Contractor | Support

New Self Service Kiosks!

Pay your JEA bill at PAY Site^® Kiosks inside FoodGiant grocery stores in Jackson. Check them out.

Residential

Safe & Secure WiFi

Learn about safe and secured devices, worry-free browsing and no advertisements with Home Area Network.

Residential

Settings & Controls

Explore parental controls and guest access through Access™ with unparalleled capabilities.

Residential

Whole Home Coverage

Achieve fast, reliable, consistent Wi-Fi Internet throughout your home with Home Area Network and Adapt™

Residential

About Home Area Network

Learn about Home Area Network and the equipment needed to get started for WiFi connectivity in your home.