Jackson Energy Authority follows public health agencies and governmental authorities’ recommendations, therefore all locations of JEA will require the use of face coverings or masks to enter the facilities until further notice.
You work hard to build Jackson, and its surrounding towns, into a thriving community. Let us help make the process easier by providing a one-stop shop for builders and developers.
If you are new to town and have never had services with Jackson Energy Authority, you will be required to fill out an application for service. For residential construction, you can complete this application online. After the application is submitted, a New Accounts Coordinator will create a new address or premise number/id and contact you with your new customer account number.
For an overview on how to set up your utilities with us, please see our Work Order Flow Process PDF below.