If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
Welcome to the EPlus Broadband Learning Center! Search or browse topics to learn more about
our cable tv, internet and telephone services. Search results include a customer category and
service icon(s) in a color-coded bar to help indicate the section where the topic can be found
within the website. Explore these sections of our website for even more helpful information.
Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.
Showing all results.
Learn more about pre-wiring your building and TV/router placement.
Underground utility and telecommunications service lines are buried underground throughout our community. Always call 811 before you dig to prevent unnecessary, damaging dig-ins.
Fiber provides the connectivity to make any structure a “smart space.”
View awards received by EPlus Broadband.
Learn more about basic household utility and broadband problems that may not need immediate attention.
Whether you are a new/existing customer or starting a construction project, get started here.