If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
Welcome to the EPlus Broadband Learning Center! Search or browse topics to learn more about
our cable tv, internet and telephone services. Search results include a customer category and
service icon(s) in a color-coded bar to help indicate the section where the topic can be found
within the website. Explore these sections of our website for even more helpful information.
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Paying your utility bill online or via your mobile device is a convenient, time-saving method.
View a sample bill with broadband services and descriptions.
According to the Tennessee Department of Safety, roadway crashes are the leading cause of occupational fatalities. Heed the safe zone and move over when approaching utility crews.
Learn more about steps to take to help manage and prevent junk mail.
Keeping your computer and devices updated is important for optimal Internet performance.
Helpful tips to maximize your EPlus Broadband internet speed.
Save paper and the environment when you eliminate your paper bill and go paperless.
Learn about PBX fraud, how to protect your business and prevent hacker activity.
Contact us when you see exposed equipment/conduit that you suspect is abnormal.